Shipping Policy
Thank you for shopping with Rue Velours.
We want your order to arrive safely and on time. Please review the information below regarding our shipping process.
Order Processing
Orders are typically processed within [1–3 business days] after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.
Delivery Times
Estimated delivery times:
- Domestic: [X–X business days]
- International: [X–X business days]
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order.
Free shipping: [Add your free-shipping threshold here, if applicable.]
International Orders
International customers may be responsible for customs duties, taxes, or other import charges imposed by their country.
These charges are not included in the product or shipping price unless otherwise stated.
Incorrect Address
Please make sure your shipping address is correct before completing your purchase.
Rue Velours is not responsible for orders delivered to an incorrect address provided by the customer.
If you notice an error in your address, contact us as soon as possible at [your email address].
Contact
If you have questions about your shipment, please contact us at:
Email: [your email address]